Privacy Policy

Privacy Policy | TechGiftsBy Custom Tech Gifts & Corporate Gift Boxes

TechGiftsBy respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, send an inquiry, request a quote, upload a logo file, contact us through WhatsApp or email, or place an order for custom tech gifts, corporate gift boxes and branded gift sets.

TechGiftsBy is operated by Guangzhou Lechuang.

1. Information We Collect

We may collect personal and business information when you visit our website, contact us or request our services.

The information we collect may include:

• Name

• Company name

• Email address

• WhatsApp number or phone number

• Country or region

• Shipping address

• Product inquiry details

• Order quantity

• Logo files, artwork or brand materials

• Customization requirements

• Payment or billing information when necessary

• Communication records with our team

We may also automatically collect basic website usage information, such as IP address, browser type, device type, pages visited, referring website, time spent on the website and cookie data.

2. How We Use Your Information

We use your information to provide and improve our products and services, including:

• Responding to your inquiries

• Preparing quotations

• Creating free logo mockups

• Recommending suitable custom tech gifts or corporate gift boxes

• Processing sample requests

• Confirming artwork, logo placement and customization details

• Producing and delivering your order

• Communicating through WhatsApp, email or other contact methods

• Improving our website, product pages and customer experience

• Providing after-sales support

• Sending product updates or marketing information when permitted

We mainly use customer information for B2B communication, product customization, quotation, production and delivery purposes.

3. Logo Files and Artwork

When you send us your logo, artwork, trademark, design files or brand materials, we will use them only for:

• Product mockup creation

• Quotation confirmation

• Sample production

• Bulk order production

• Packaging design

• Communication related to your order

We do not sell or publicly share your logo files or artwork.

The logos and trademarks shown on our website are used only as examples of customization effects and production capabilities. They do not represent endorsement, authorization or partnership by the trademark owners.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to understand how visitors use our website, improve website performance and optimize product pages.

Cookies may help us understand:

• Which pages are visited

• Which products receive more interest

• Which traffic sources bring visitors to our website

• How visitors interact with our website

You can control or disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

5. How We Share Information

We do not sell your personal information.

We may share necessary information with trusted third parties only when required to complete your inquiry, order or delivery. These may include:

• Logistics and shipping companies

• Payment service providers

• Website hosting or technical service providers

• Production partners or suppliers involved in your order

• Customs or compliance service providers when required

• Professional advisors when necessary

We only share information that is reasonably necessary for the relevant service.

For example, if we need to ship custom corporate gifts to your country, we may share your name, phone number, company name and delivery address with the logistics provider.

6. International Shipping and Data Transfer

As an international B2B supplier, we may process and transfer information across different countries or regions when necessary for quotation, production, communication, shipping and customer service.

For example, your inquiry may be handled by our team in China, while shipping information may be shared with international logistics providers.

We take reasonable steps to protect your information during such processing and transfer.

7. Data Security

We take reasonable technical and organizational measures to protect customer information from unauthorized access, loss, misuse or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we will take reasonable steps to protect your information.

Please avoid sending highly sensitive personal information unless it is necessary for your order.

8. Data Retention

We keep customer information only for as long as necessary for business, legal, tax, accounting, production, customer service or dispute resolution purposes.

Order-related information, communication records, logo files and artwork may be retained for future reorders, after-sales support or product reference, unless you request deletion and we are not legally required to keep the information.

9. Your Rights

Depending on your country or region, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent for marketing communications

• Ask how your information is used

• Object to certain types of processing

To make a request, please contact us by email.

10. Marketing Communications

If you contact us or become our customer, we may send you product updates, new gift ideas, custom tech gift recommendations or corporate gift solutions that may be relevant to your business.

You may unsubscribe or ask us to stop sending marketing messages at any time by contacting us.

11. Third-Party Links

Our website may contain links to third-party websites, platforms or social media pages, such as Pinterest, Instagram, WhatsApp or other external services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information to them.

12. Children’s Privacy

Our website and services are intended for business customers and are not directed to children.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or data practices.

The updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: Allen@techgiftsby.com
Website: www.techgiftsby.com
Company: Guangzhou Lechuang
Business: Custom tech gifts, corporate gift boxes and branded gift sets